Privacy Policy

1. Information We Collect

When you use Flux Discord Bot, we may collect the following types of information:

Automatically Collected Data

• Discord User Information: User ID, username, avatar, and discriminator
• Server Information: Server ID, server name, channel IDs, and role information
• Message Data: Commands sent to the bot and relevant message content for functionality
• Usage Statistics: Command usage, feature utilization, and performance metrics

Information You Provide

• Custom settings and configurations for your server
• Support requests and feedback
• Premium subscription and payment information

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and maintain bot functionality
• Personalization: To customize features based on your server's needs
• Analytics: To improve our service and understand usage patterns
• Support: To respond to your inquiries and provide technical assistance
• Security: To detect and prevent abuse, spam, and violations of our terms
• Legal Compliance: To comply with applicable laws and regulations

3. Data Storage and Retention

What We Store

• Server configuration settings and preferences
• User preferences and custom commands
• Moderation logs and action history
• Premium subscription status and features

Data Retention

We retain your data for as long as necessary to provide our services. Specifically:

• Active server data is retained while the bot is in your server
• Inactive server data may be deleted after 90 days of inactivity
• User data is retained for account functionality and premium services
• Moderation logs may be retained for up to 1 year for security purposes

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With Your Consent: When you explicitly agree to data sharing
• Service Providers: With trusted partners who assist in operating our service
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect the rights and safety of our users and service

5. Your Privacy Rights

You have several rights regarding your personal data:

Data Access and Portability

• You can request access to the personal data we hold about you
• You can request a copy of your data in a portable format

Data Deletion

• You can request deletion of your data, subject to legal and operational requirements
• Server owners can remove Flux from their server, which will stop data collection

Opting Out

• You can opt out of non-essential data collection by adjusting bot settings
• Contact our support team for assistance with opting out

To exercise these rights, please contact us via our Support Server.

6. Security Measures

We take reasonable measures to protect your data, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls to limit data access to authorized personnel

However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services

Flux integrates with Discord and may link to third-party services (e.g., payment processors for premium features). These services have their own privacy policies, and we encourage you to review them.

• Discord Privacy Policy
• Payment processors (e.g., Stripe, PayPal) for premium subscriptions

8. Children's Privacy

Flux is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• Join our Support Server
• Email: support@fluxbot.com